This policy explains how AlloMorocco Tours handles personal information shared through this website, email, WhatsApp and travel-planning enquiries.
Who we are
AlloMorocco Tours creates private journeys across Morocco. For a privacy question or request, email allomorocco.tours@gmail.com.
Information we collect
When you contact us or request a journey, we may collect your name, email address, phone or WhatsApp number, travel dates, group size, the journey you are interested in and the details you choose to share about your plans.
If you choose to receive our newsletter, we collect your email address and a record of your consent. We do not collect card payment details through this website. Any bank-transfer arrangements are handled separately as part of travel planning.
How we use your information
We use your information to reply to you, design and manage your journey, provide requested travel services, send essential booking communications and improve the way the website and our service work. We send travel news or offers only when you have opted in, and you can unsubscribe at any time.
When we share information
We do not sell or rent personal information. When a journey is booked, we may share only the details needed to deliver it with trusted accommodation providers, transport partners, local guides or activity providers. We may also use carefully selected providers for website hosting, forms and email delivery. They may use the information only to provide their service to us.
Retention and security
We keep enquiry and booking information only for as long as it is reasonably needed for planning, delivering and supporting a journey, meeting legal or accounting obligations, or resolving a query. Newsletter information is kept until you unsubscribe. We use reasonable organisational and technical measures to protect information, but no online service can guarantee absolute security.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing. Email allomorocco.tours@gmail.com with your request. We may need to verify your identity before acting on it.
Cookies and technical information
This website may use essential cookies and standard server logs to keep the site secure and functioning. These can include IP address, browser type, device information and pages visited. If we add non-essential analytics, advertising or tracking technologies, we will update this policy and request consent where required.
Changes to this policy
We may update this policy when our practices or legal obligations change. The latest version will always be published on this page.
Last updated: September 2026